1. Q: What after-sales support do you offer for your firefighting products?
A: We provide comprehensive after-sales service, including 24/7 technical consultation via email or phone, repair guidance for common issues, and replacement of faulty parts covered by warranty.
2. Q: How long is the warranty period?
A: Our standard warranty is 12 months from the delivery date, covering manufacturing defects. Extended warranty options (up to 24 months) are available for purchase.
3.Q: What if a product needs repair beyond the warranty?
A: We offer paid repair services with transparent pricing. Our team can assess the issue, provide a quote, and complete repairs using genuine parts to ensure performance.
4.Q: Do you assist with installation or operation guidance?
A: Yes, we provide detailed user manuals, video tutorials, and online guidance for installation and operation. For bulk orders, on-site training can be arranged upon request.brightness, energy saving, environmental protection, and easy installation.